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Gasleser Troubleshooting

For general issues, see Common Problems.

Gasleser Not Counting After Installation​

If your Gasleser is not counting after installation, the problem is usually related to the physical installation. Here are the most common causes and solutions:

1. Verify Installation​

Make sure the Gasleser is correctly installed:

  • The reading head must be positioned exactly above the magnetic sensor of the gas meter
  • The alignment must be precise so that the rotation of the meter dial is detected
  • Check that the device is firmly and securely attached to the meter

2. Weak Magnet on the Meter​

Some gas meters have a weaker magnet that is harder for the Gasleser to detect:

  • Solution: Check the mounting bracket and ensure it's properly positioned
  • The distance between the Gasleser and the meter's magnetic sensor should be as small as possible
  • Make sure the bracket is not too far from the meter's magnetic sensor
  • If necessary, experiment with the position to find the optimal distance

3. Adjust the Mounting Bracket​

The correct positioning of the mounting bracket is crucial:

  • Ensure the bracket is firmly seated and won't slip
  • The sensor must be positioned directly above the meter dial's magnet
  • Avoid too much distance between the sensor and the meter
  • Adjust the bracket position if needed
Tip

If the problem persists, contact our support for further assistance.